Your most impactful improvements start here.

Create better experiences with confidence using BetterHub. Faster analysis — Easier reporting — Insightful AI-based recommendations.

BetterHub is at the forefront of developing an AI-driven platform poised to reshape customer experience management. Our cutting-edge software, leveraging Natural Language Processing and Machine Learning, promises faster analysis, streamlined reporting, and insightful AI-generated recommendations. Designed for customer-centric brands, BetterHub's features include AI-powered analysis with a remarkable 98% reduction in processing time, customizable dashboards offering a 360-degree view of the customer journey, and AI-assisted reporting for immediate, actionable insights. With seamless integrations and real-time alerts, BetterHub is committed to transforming customer feedback into impactful improvements. Join us on this journey by booking a demo and experiencing the future of customer experience enhancement.

Benefits

Automate your VOE survey analysis with BetterHub to quickly and accurately identify sources of employee disengagement at your organization.

Prioritize

Get AI-based recommendations for what to improve in your customer experience with the most impact on satisfaction metrics like ratings and CSAT.
Contextualize

Insights from BetterHub are used as a knowledge base that helps GPT to understand the specifics of your business and produce more accurate results.

Context

Validate the pain points in your customer journey that cause dissatisfaction & recomended to take action to improve this area of your customer experience.
Recommendations

Get in touch with an analyst to explore AI-generated insights tailored to your customer data, encompassing reviews, surveys, and call transcripts.
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Unlock the full potential of your analytics

Quickly and easily identify issues your customers are raising. Understand the root causes of detractors and the strengths that create promoters. Prioritize where to focus first to make impactful improvements in your customer journey with AI-based recommendations.

Pinpoint blind spots along your customer journey

Instantly sense the pulse of your customers with dashboards that highlight issues to address and alert you to trends. Easily customize and share dashboards to facilitate data-driven decisions within your organization.

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Get a head start with AI-assisted reporting

Immediately access a ready-to-share executive summary that captures the pressing issues in your feedback and recommends how you could address them, all expressed with GPT-generated natural language.

What is sentiment analysis?

It’s completely possible to do sentiment analysis yourself at small scales.

Sarcasm and idioms

Again, this boils down to context and how well a machine can understand conversational text

More Features

What is predictive analytics?

Predictive Analytics,Predictive analytics uses machine learning models to leverage existing data to predict an unknown future fact or event. Essentially, it leverages past data to predict future data.

What is text analytics?

At its most basic, text analytics uses AI and Natural Language to extract meaning out of raw text. It’s more efficient and often more accurate than manual analysis, especially with large volumes of text.

What is sentiment analysis?

Sentiment analysis identifies customer sentiment and intent in feedback by using text analytics. It analyzes comments for positive or negative opinions to provide an overall view of customer satisfaction.